Service Delivery Policy

Mindoré Wellness provides digital and in-person mental health services. This policy outlines how our services are delivered to you.

1. Digital Services

Services such as "The Safe Space" and online therapist sessions are delivered digitally through our website and integrated communication tools. Access to these services is provided immediately upon registration or at the scheduled session time.

2. Therapist Sessions

Once a session is booked, you will receive a confirmation email with the details of the session. Online sessions are conducted via secure video conferencing links provided in the confirmation email or your user dashboard.

3. Timeline for Service Delivery

Therapist sessions are delivered at the specific date and time selected by the user during the booking process. Any delays or technical issues will be addressed promptly by our support team.

4. Service Area

Our digital services are available globally, while in-person sessions (if applicable) are currently limited to specific locations in India, such as Gurugram and Rajasthan, as indicated on the therapist's profile.

5. Contact Us

If you have any questions regarding the delivery of our services, please contact us at care.mindore@gmail.com.